Unsold story of manual case seal machine

In 2019, our carton machines began to engage in foreign trade. The biggest difference between the domestic market and foreign markets is trust. Domestic trust is relatively easy to establish. You can come to the factory to see the factory, and our sales can also be visited by customers. However, it is not so easy abroad.

There is such a help, very representative, to share with you. In October 2019, we came to a Malaysian customer for an inquiry, asking for 7 manual case seal machines, the customer’s goal is clear, and the parameters are listed in detail. Including the unpowered drum line in front of the manual case seal machine, the size requirements are all written. For such customers, we are very happy. What the customer wants is very clear, and the machine has no doubts, so we will quote.

When we quote the price, the customer enters the bargaining link with us. The price of manual machines is not high. Therefore, the bargaining link will soon be over, the price is agreed, and the machine parameters are correct. We look forward to the customer’s order However, one week has passed, and two weeks have passed, and the guests have not placed orders. Sales ask the customer about the progress of the order, and the customer no longer responds. After waiting for almost a month, the customer’s order has not been placed. At this time, we sent an email to the customer to inquire about the order status. The customer finally replied this time. He said: Their company is comparing the price and cycle of the manual case seal machine. , It is not much different from local suppliers, we do not have a better price, so they still give up on us.

Later, we discussed it internally. Indeed, we do not have an advantage in exporting small amount of machines. A manual case seal machine costs a few hundred dollars, and 7 machines add up to four to five thousand dollars. If you want to ship bulk cargo once, you also have to order export wooden boxes, go through the export procedures once, and send the warehouse fare once. All, the overall cost adds up, and the cost is not low. Therefore, the export machine, low value-added, does not Competitiveness. After understanding this, foreign trade sales are relieved. It is not that our service is not good, nor that the price is really too high. It is just that the cost of the intermediate links and the amount of the product itself are too high. If there is no transaction, I wish the customer can use the machine well.Although this machine has not been sold, we communicate with customers. If there are other machines in the future, we are willing to continue to provide quotation services so that customers can compare prices. If there are suitable orders, we also hope that customers can trust us and feel our service. . The manual carton sealing machine does not make a deal. Check if there is an opportunity for an automatic carton opening machine, and whether there is an opportunity for an automatic carton sealing machine.