The story of vertical carton erector machine and sealing machine

At this moment, in November 2020, I am discussing a new order with one of my Thai customers. I am so excited. This customer bought our company’s unpacking machine and sealing machine in July. After the goods arrived at their factory, we connected engineers to teach them debugging. The customer’s engineers quickly mastered the skills and used them very smoothly. In October, the customer gave me feedback on the use of the unpacking machine and the sealing machine. He said that we used it very well, and there will be new orders in the future, which will be sent to you at that time. I especially appreciate the trust of the customer and look forward to his new order. Unexpectedly, the detailed requirements of the customer come so soon. So happy.

This time, I think I need to be more detailed, so that the customers can feel the enthusiasm of our work and the speed of my progress. Therefore, after the customer sent the carton size, I selected it according to the model, and then made a very detailed quotation for the customer. On the basis of the quotation, I also sorted out all the details of the manual, including the list of consumables. I made a very detailed list. I hope that customers can consider preparing some accessories when they buy the machine. In this way, if there is any problem when using the machine, they can replace the accessories at any time.

The service life of the vertical carton erector machine and sealing machine will be very long. There are not many consumable parts involved. For example, motors and cylinders are large products. If they are used normally, there will be no problem for one to two years. The small parts that have problems are usually springs, tape cutters and rubber rollers of tape. These things are often used and adjusted constantly, which will cause loss. Therefore, I specially mark them to customers to let them know these parts, which should be paid attention to.

Because customers will buy a lot of machines, I believe that my efforts and meticulous service will let customers feel my love for machines and enthusiasm for the business of unpacking machines and sealing machines. Along the way, I have served many customers. The happiest thing is to get the customers’ approval. Especially for customers like this, when the machine reaches his hand, he returns the order. This is the highest evaluation of sales, and I also told myself that I must be worthy of this trust. The partners of qunchang will do a good job of unpacking machine and sealing machine together. I will face the customers and make the best of the service, so that the customers will love the service of qunchang and the machines of qunchang.The business of unpacking machine and sealing machine is not like the daily necessities business. Although the customers are using it every day, the quantity is still relatively small.